faq
faq
We understand that you may have questions about our printing services. This FAQ page is designed to provide you with quick and clear answers. Whether you’re a business looking for high – quality marketing materials, an individual planning a special event, or an artist wanting to reproduce your work, we’ve got you covered.
Here, you’ll find information on everything from the different printing techniques we offer. We’ll also address common concerns about pricing, file preparation, and delivery. Our goal is to make the printing process as seamless and stress – free for you as possible. If you can’t find the answer you’re looking for here, our friendly customer service team is always ready to assist.
Do I have to pay yearly?
Within 15 days of any purchase, FameThemes will refund the full price you paid upon request.
Simply contact us and let us know you’d like a refund.
How long do your products last in harsh environments?
Built to endure 150mph winds and 5-year UV exposure. All units include corrosion-proof coatings and pass 72-hour stress tests.
What's the process for custom orders?
Submit requirements → Get engineering review within 24hr → Prototype ready in 5 days. Free wind/load simulations included.
Frequently Asked
Question
At SignalCraftAds, we believe that every outdoor space is worth expressing clearly and standing the test of time. We were born into a family factory with three generations of craftsmanship, transforming raw materials into “precision designed advertising solutions” – from weather resistant beach flags to campaign grade fabric racks.
How do I request a free sample?
Visit our “Free Sample” page, verify your business email, and select your product. Custom logo samples ship within 48 hours (freight costs apply).
What certifications do your products have?
All products meet MIL-STD-810G (military-grade durability) and ASTM B117 salt spray standards. Certificates are downloadable on product pages.
Can I rush custom orders for urgent events?
Yes. Select “Emergency Service” during checkout for 72-hour prototype delivery. Includes free wind/load simulation reports.
How are payments processed for large orders?
We accept PayPal, wire transfers, and credit cards. Orders over $50k qualify for 30-day deferred payment with approved credit.
Do you provide installation support?
Yes. Our certified technicians offer on-site installation or virtual guidance. Includes wind-load verification for structural safety.
What’s the warranty period?
All products come with a 5-year limited warranty against material defects. Extended coverage available for extreme climate zones.
